Support

BEFORE IT BLOOMS Support

Need a hand? Email greenwardbeanington@gmail.com. Include your device, operating-system version, app version, and what happened when relevant.

Restore Premium

Open BEFORE IT BLOOMS Settings and choose Restore Purchase while signed in to the Apple App Store or Google Play account that made the purchase. An internet connection is required so the store and Green Bean Studio’s verifier can confirm current entitlement state.

If access does not restore, restart the app and try again. Then email support with your platform, app version, purchased product, and approximate purchase date. Never send payment-card details, passwords, purchase tokens, or store credentials.

Daily reminders

Daily Garden reminders are optional local notifications. Check both BEFORE IT BLOOMS’s reminder setting and notification permission in system settings. Confirm the device date, time, and timezone if a reminder appears unexpectedly.

Accessibility and feedback

BEFORE IT BLOOMS includes Vellum, Night Garden, and High Contrast themes, reduced motion, sound and haptic controls, non-color state cues, and accessible labels. Device accessibility settings can also affect text size, motion, contrast, sound, and haptics.

Local progress

Gardens, streaks, settings, statistics, and journal unlocks are stored locally. BEFORE IT BLOOMS has no account or cloud-sync system in version 1, so Green Bean Studio cannot reconstruct deleted progress.

Uninstalling BEFORE IT BLOOMS or clearing its app storage may remove local progress. Platform backup may sometimes restore app data but is not guaranteed by Green Bean Studio.

Report a bug

Email support with your device and OS, BEFORE IT BLOOMS version, the garden or screen involved, steps that reproduce the issue, and a screenshot or recording if useful. Do not include information you prefer not to share.

Privacy questions

Read the BEFORE IT BLOOMS Privacy Policy for details about local data, purchases, optional analytics, diagnostics, and reminders.